This topic contains 1 reply, has 2 voices, and was last updated by  Duo_Liang 2 weeks, 2 days ago.

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    PeteyCruiser
    Member since: 26.03.2019
    Number of posts: 2

    Hey team,

    We want to delete a sender and re-invited to another account. But when I called the API below:

    HTTP Request
    DELETE /api/account/senders/{senderId}

    HTTP Headers
    Accept: application/json
    Content-Type: application/json
    Authorization: Basic api_key

    The sender wasn’t successfully deleted. Please advise how we can achieve that.

    Thanks,

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 828

    Score

    0

    Hi there,

    Only senders who haven’t created any packages can be deleted, otherwise he/she will be suspended instead. Below API response was what you can expected when you were trying to delete such a sender:

    {
        "message": "Sender was suspended instead of deleted, since they have created packages.",
        "code": 200
    }

    So if this was your case, it’s somehow the expected behavior. To facilitate your requirement, you can contact our support team at support@onespan.com, and they would help you merge your account under another owner. (instead of delete and invite again)

    Hope this could help!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

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