This topic contains 2 replies, has 2 voices, and was last updated by  klogan2594 8 months ago.

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    klogan2594
    Newbie
    Member since: 30.01.2018
    Number of posts: 2

    Hi everyone,

    We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the form (i.e. Name, DOB, Address, etc.) Is it possible to inject data into the custom fields so that when the end user goes to sign the form those fields already have the data populated?

    Thanks in advance for any help or insight on this issue!

    Keymaster
    Haris
    Jedi Master
    Member since: 05.11.2015
    Number of posts: 1450
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    Hi,

    I would suggest using labels fields instead since the information will be different on a per package basis. Custom fields are an account level. Once you’ve created your package from your template, you can update the values of the label fields (https://developer.esignlive.com/guides/feature-guides/fields/). Keep in mind that you will need to retrieve the ids of the label fields since you created the template from the web ui.


    Haris Haidary
    OneSpan Technical Consultant
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    klogan2594
    Newbie
    Member since: 30.01.2018
    Number of posts: 2

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    Thanks for the help Haris!

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