This topic contains 1 reply, has 2 voices, and was last updated by  Duo_Liang 2 months, 2 weeks ago.

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    marioneil
    Regular Member
    Member since: 11.08.2017
    Number of posts: 97

    Hi

    I got the following error when creating a package.
    Can you please give me a detailed explanation of this error.

    {“messageKey”:”error.notFound.signerNotFound”,”message”:”The specified signer cannot be found.”,”code”:404}

    Regards

    Mario

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 290

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    Hi Mario,

    Thanks for your post! From the given information, it’s hard to tell why or what caused this 404 error. Could you please provide package id or attach your request payload here or you can send them to developer@esignlive.com so that I can reproduce the issue? And please remove any sensitive information.

    Duo Liang


    Duo Liang
    OneSpan Junior Technical Evangelist

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