This topic contains 1 reply, has 2 voices, and was last updated by  Duo_Liang 3 weeks ago.

  • Author
    Posts
  • Participant
    ejeyakumar
    Member since: 04.04.2019
    Number of posts: 1

    Is it possible to get the ‘locked’ status of a signer by using GetSigningStatus(). Currently, the returned status is ‘pending’, even though the user was locked.

    I’m aware there’s a callback that can be used, but using GetSigningStatus() flows better with our current code base.

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 767
    Approved answer

    Score

    0

    Hi there,

    It was internally confirmed that when a signer get locked, the signing status of “signing pending” is correct as the signing is actually pending.
    So I’m afraid the best practice here is still setup a callback listener and monitor the event notification for “SIGNER_LOCKED” vs actively polling signer object and checking the “Locked” attribute.

    Hope this could help!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

You must be logged in to reply to this topic.