This topic contains 1 reply, has 2 voices, and was last updated by  Duo_Liang 4 months ago.

  • Author
    Posts
  • Participant
    willm1716
    Newbie
    Member since: 08.04.2017
    Number of posts: 4

    When I add a word document to an esign package it seems to be converted to a PDF as it’s uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?

    • This topic was modified 4 months ago by  willm1716.
    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 691

    Score

    0

    Hi Will,

    Unfortunately currently we don’t support converting PDF back to Word Format (all formats of documents will be processed to PDF first).
    Can you tell me more about your use case and business goal on this feature, so that I can help you create an Enhancement Request for this.

    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

You must be logged in to reply to this topic.