This topic contains 1 reply, has 2 voices, and was last updated by  Duo_Liang 4 months ago.

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    roneddy
    Newbie
    Member since: 15.09.2017
    Number of posts: 5

    Hello,

    We are running an on-premise instance of your version 6.5 product. In your release notes you state the following:

    The PDF Document Engine added an Incident Report setting that will cache request information for debugging purposes.

    How do I enable this? I searched the documentation and the admin pages and couldn’t find anything, but perhaps I am looking in the wrong place. We are trying to figure out what is going on with an XSLT process of ours and believe something like this would be helpful, especially if it allows us to see the full request coming into our Document Engine instances.

    • This topic was modified 4 months ago by  roneddy.
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    Duo_Liang
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    Member since: 14.06.2018
    Number of posts: 608

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    Hi Ron,

    To enable this feature, you can try configuring “TraceSOAP” parameter for the PDF Document Engine, you can refer to one-premises_deployment_guide Chapter 11, page 150/151 for more information on this parameter.

    If you still have related question on this, you can create a ticket through sign.support@onespan.com and our Enterprise Support Specialist will reply to you with more detailed explanation.

    Hope this could help you!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
    • This reply was modified 3 months ago by  Duo_Liang.
    • This reply was modified 3 months ago by  Duo_Liang.

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