This topic contains 1 reply, has 2 voices, and was last updated by  Haris 1 week, 5 days ago.

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    jerrade
    Member since: 01.12.2017
    Number of posts: 1

    I’m trying to send a document for signature using text extraction. It’s working, but it’s putting an extra signature field in the document that I don’t want. My code looks like:

        .WithDocument(DocumentBuilder.NewDocumentNamed("SLPEval")
                        .EnableExtraction()
                        .WithExtractionType(ExtractionType.TEXT_TAGS_ONLY)
                        .FromStream(ms, DocumentType.PDF)
                        .WithSignature(SignatureBuilder.SignatureFor("test@email.com")
                            .WithId(new SignatureId("signer1"))
                            .WithStyle(SignatureStyle.HAND_DRAWN)
                        )
                    )
    

    and I have the text

    {{esl:signer1:capture:size(200,50)}}
    

    in my pdf.

    The document ends up with a signature field in the correct place, but it also puts an unwanted signature field in the upper left corner of the document. Any idea why that would be happening?

    Keymaster
    Haris
    Jedi Master
    Member since: 05.11.2015
    Number of posts: 1134

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    0

    Hello,

    I’m experiencing the same issue on my end as well. I will create a ticket with our maintenance team to investigate. Sorry for the inconvenience.


    Haris Haidary
    eSignLive Technical Evangelist

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