This topic contains 2 replies, has 2 voices, and was last updated by  forbinProgramming 2 weeks ago.

  • Author
    Posts
  • Participant
    forbinProgramming
    Newbie
    Member since: 17.02.2019
    Number of posts: 2

    I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding. I’ve looked over the documentation and it looks similar to that but it still isn’t giving the option to upload documents in the signing ceremony. Please advise.

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 828

    Score

    0

    Hey there,

    For the first glance, your payload looks fine to me. To verify whether you’ve successfully added the attachment request, you can go check your package page at web portal dashboard. (attachment1)

    And I noticed that the Attachment Upload Button would only appear after your signer confirmed the Default-Consent Document. Don’t know whether you have realized this.

    And BTW, I detached your attachment as there’s personal info inside. 🙂

    Hope this could help!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
    Attachments:
    You must be logged in to view attached files.
    Participant
    forbinProgramming
    Newbie
    Member since: 17.02.2019
    Number of posts: 2

    Score

    0

    ah yeah good call on my attachment. I just remembered when reading your reply that i had support turn off the Default-Consent Document so thats why its not there any more. Thanks for the help!

You must be logged in to reply to this topic.