This topic contains 4 replies, has 4 voices, and was last updated by  Sudipta 2 months, 2 weeks ago.

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  • Participant
    Sudipta
    Member
    Member since: 10.01.2018
    Number of posts: 24

    We have been facing slowness and unresponsiveness for SDK method calls as well as API calls. Are the services down?

    Participant
    tbvelux
    Newbie
    Member since: 17.03.2017
    Number of posts: 1

    Score

    0

    It’s unusable for me this afternoon, completely sluggish, getting signed out then errors when trying to sign back in.

    Keymaster
    mwilliams
    Guru
    Member since: 21.08.2015
    Number of posts: 858

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    0

    There was a short downtime right around the time you posted. The best place to look for information on outages (planned and unplanned) would be in the Trust Center. All should be fine, now.


    – Michael
    Partner and Developer Technologies Manager, OneSpan
    Facebook – https://www.facebook.com/michael.williams1120
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    Participant
    nhill40
    Regular Member
    Member since: 13.06.2017
    Number of posts: 40

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    0

    It has been flakey for us all afternoon – at best, it has been very slow. At worst, we have been getting periodic 500s.

    Started for us around 12:30 (MDT).

    Participant
    Sudipta
    Member
    Member since: 10.01.2018
    Number of posts: 24

    Score

    0

    Is there some kind of eSignLive health check API which we can use to automate the process of finding out outages of the service?

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