This topic contains 1 reply, has 2 voices, and was last updated by  Duo_Liang 2 months, 3 weeks ago.

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    mmarozas
    Member
    Member since: 11.12.2015
    Number of posts: 18

    We are trying to launch an inPerson signing ceremony from a new IE or Chrome tab/window on an iPad Mini. In landscape mode the ceremony scales as it should and everything fits left to right, however in portrait mode the ceremony to does not scale properly and it results in the user having to manually scroll left and right (as well as up and down). Is there a configurable setting for the ceremony interface that would make it more iPad Mini friendly?

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    Duo_Liang
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    Member since: 14.06.2018
    Number of posts: 398

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    Hi Marozas,

    From my test with iPad mini, I also suffered from the same bad scrolling experience with you. You can contact sign.support@onespan.com and have an ER filed requiring for the responsive layout for the iPad mini or simply use the MSC instead of the desktop view depending on your needs.

    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

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