This topic contains 2 replies, has 2 voices, and was last updated by  marioneil 2 weeks, 3 days ago.

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    marioneil
    Regular Member
    Member since: 11.08.2017
    Number of posts: 104

    Hi

    I am unable to add the senders signature image, when creating the sender.

    Sandbox Account is webster.george@scotiabank.com

    The sender was created, but there is no signature image .

    Thanks

    Mario

    {
    “status”: “ACTIVE”,
    “email”: “fake.sender.3@mailinator.com”,
    “firstName”: “fake.sender”,
    “lastName”: “gen.cap”,
    “language”: “”,
    “phone”: “”,
    “title”: “”,
    “company”: “”,
    “signature”: {
    “handdrawn”: “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\u003d\u003d”
    }
    }

    • This topic was modified 2 weeks, 3 days ago by  marioneil.
    • This topic was modified 2 weeks, 3 days ago by  marioneil.
    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 398

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    0

    Hi Mario,

    In order to add signature to your sender, you can
    1. first create one without signature using:

    POST /api/account/senders/
    {
    "status":"ACTIVE",
       "email":"esignguide101@mailinator.com",
       "firstName":"fake.sender",
       "lastName":"gen.cap",
       "language":"",
       "phone":"",
       "title":"",
       "company":""
    }

    2. retrieve the “id” field from response JSON.
    3. use another post request to update your sender with signature:

    POST /api/account/senders/{senderId}
    {
       "signature":{  "handdrawn":"AQAAAOtjc8aQiY7eaZFnQ1itxhYJAVAAAwADAJEEAAADAAAACQFQAHgCAAACHxBEcCIZAYQCGQCIArcAgCLVAYQCHQCAArcAgCLWAYACHwCAAlsAgAJcAIQi1wGAAh8AgAJbAIACWwCAACCAItcBgAJ6AIACWgCAADCAItgBgAJ7AIACWACEAECAItgBgAJ7AIACRwCEAOCEAGCAItgBgAJ7AIQCRgCAAOCAAJCAItkBgAJ7AIQCRQCAAPCAAJCAItkBgAJ7AIQCRQCAAOCAAKCAItkBgAJ7AIQCRQCAAOCAAKCAItkBgAJ8AIQCGgBAsAIfAIACGQCAItkBgAJ7AIQCGQCAAMCAAh8AgAIZAIAi2AGAAnoAhAIYAIAA4IQCHQCAAhoAgCLYAYACHQBAkAJTAIQCGACAAPCAAh0AgAIaAIAi1wGEAhoAgACwgAJSAIQCFwCAAhAAgACwQFAA0IACGgCAItUBhAIWAIQA0IQCUQCAAhcAgAIQAIAAsIAAYIQAsIACGgCAItMBgAIVAIAA8IACGQCEANBA8AIbAIACFwCAAhAAgAITAIQAkIACGwCAItMBgAIUAIAA8IACGgCEAKCEAhEAgAIaAIQCFgCAAhAAgAIVAIAAgIACGwCAItIBjAIQAIAA8IACGwCAAGCMAhMAgAIaAIAAIIACFQCAAPCAAhcAgABwgAIcAIAizwGIANCAAPCAAhwAgABAgAIYAIACGQCAACCAAhUAgADggAIZAIQAUIACHACAIswBhACwgADwgAIcAIAAQIACGACAAhkAgAAwgAIUAIAA0IACHACEADCAAhwAgCLKAYQAkIAA8IACHQCAACCAAhkAgACwQIAAYIAAMIACFACAAMCAAh8AgAAwgAIbAIAiyQGAAJCAAPCAAh0AgAAggAIaAIAAoIAAkIAAUIAAQIACEwCAAKCEAiEAgAAggAIbAIAiyAGEAHCAAPCAAh0AgAAggAIaAIAAoIAAkIAAUIAAQIACEwCAAJCAAiQAhAIbAIAixgGAAGCAAPCAAh4AhAIaAIAAoIAAoIAAQIAAUIACEwCAAHCAAiUAhAIbAIAixgGAAGCAAPCAAh4AhAIbAIQAgIAAoIAAQIAAUIACEwCAAGCAAicAhAIaAIAixgGAAGCAAOCAAh8AhAIcAIAAgIAA4IAAYIACEwCEAisAhAIaAIAixgGAAHCEAMCAAh8AhAIdAIAAcIAA4IAAcIACFACAAisAhAIZAIAixgGAAJCAALCAAh8AhAIdAIAAcIAA4IAAcIACFACAAisAhAIaAIQiyAGAAJCEAikAhAIdAIAAcIAA4IAAgIQCEwCMAigAgAIbAIAiyAGAALCAAikAgAIdAIAAcIAA4IAAoIgCFACAAkUAiCLNAYAAwIQCJwCAAiQAgADggADAQGAA8EQAAjEAQMAi7wGAAhsAgADgQGACFACEAjAAgADQgAJoAIAAQIAAMIgi8gGEAhkAgAIWAIQCEgCAAjIAgADAgAJnAEBAADCMIvABgAIXAIACGQBEAAI0AIAAsIACTgBEkABQhCLrAYACEwCIAl8AiACAgAJaAERgIu0BRBACZACEAHCAIGFAUA"
       }
    }

    Because the system was not designed to have a signature image uploaded at the time of creation. Signature images have historically only been added via the Web UI portal or API calls.
    So, I believe these process works for this scenario and if you want to have signature image uploaded when creation within one call, you can require an enhancement request for this functionality.

    Hope this could help you!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
    Participant
    marioneil
    Regular Member
    Member since: 11.08.2017
    Number of posts: 104

    Score

    0

    Thank you

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