This topic contains 1 reply, has 2 voices, and was last updated by  Haris 4 months, 2 weeks ago.

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    Masi
    Newbie
    Member since: 21.05.2018
    Number of posts: 5

    Hi Team,

    I am Creating some application to Perform Operation on the Packages and Since Last two Hours The API is not working Below URL i have tried

    https://sandbox.esignlive.com
    https://sandbox.e-signlive.ca

    “One or more errors occurred.An error occurred while sending the request.
    The underlying connection was closed: An unexpected error occurred on a send.
    Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
    An existing connection was forcibly closed by the remote host
    “.
    This Error i am getting it When i tried to connect.

    Kindly take an action as soon as possible please.

    Keymaster
    Haris
    Jedi Master
    Member since: 05.11.2015
    Number of posts: 1450

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    0

    Hi,

    I removed your attachment since it contained your API key. From your screenshot, there are a couple things I want to point out:

    1. It looks like there is a typo in your request URL (i.e. a space between authentication and Tokens). Can you verify that it isn’t the case?
    2. The request should be a POST and not a GET as per: https://developer.esignlive.com/guides/feature-guides/authentication-tokens/
    3. Make sure you are using the right environment tied to your API key. In other words, the environment URL should be the same as the one you used to get your API key.


    Haris Haidary
    OneSpan Technical Consultant

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