This topic contains 2 replies, has 2 voices, and was last updated by  Haris 3 weeks, 2 days ago.

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    marioneil
    Member since: 11.08.2017
    Number of posts: 3

    Hi

    In case there is exception when we handle a call back from Silanis, can we send back a HTTP error response (4xx) to Silanis, so that Silanis can attempt to redeliver a callback.
    If Silanis does redeliver, then how many times will it attempt the redelivery.

    Regards

    Mario

    • This topic was modified 3 weeks, 4 days ago by  marioneil.
    • This topic was modified 3 weeks, 3 days ago by  Haris.
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    Haris
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    Member since: 05.11.2015
    Number of posts: 969

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    Hi Mario,

    The esignlive application only makes one attempt at notifying your listener. If for any reason the callback fails, then you will receive an email notification. There won’t be any attempts to resend notifications for an event.


    Haris Haidary
    eSignLive Technical Evangelist
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    Haris
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    Member since: 05.11.2015
    Number of posts: 969

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    Hi Mario,

    I made a mistake in my statement above. eSignLive actually makes 3 attempts at notifying your listener before sending the callback failure email. Though, when the callback failure email is sent, there won’t be anymore attempts to resend that particular event.

    Regards,


    Haris Haidary
    eSignLive Technical Evangelist
    • This reply was modified 3 weeks, 2 days ago by  Haris.

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