This topic contains 2 replies, has 3 voices, and was last updated by  deeptihariharan 3 weeks, 1 day ago.

  • Author
    Posts
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    engg_nayan
    Newbie
    Member since: 13.03.2018
    Number of posts: 21

    Hi,
    I am going to generate a package with pdf which has version 1.7, Adobe Extension Level 11. It is not loading in a template with GUI or not generating package with it.

    Thank you.

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 469

    Score

    0

    Hi engg,

    Do you mind sharing your document if it doesn’t contain any sensitive information on it?

    Or you can send your PDF to developer@esignlive.com so I can have a look at it?


    Duo Liang
    OneSpan Junior Technical Evangelist
    Participant
    deeptihariharan
    Newbie
    Member since: 01.02.2018
    Number of posts: 10

    Score

    0

    Hi,

    We are also facing the same issue. Do you have an ETA of when it will be fixed?

    Thanks
    Deepti

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