This topic contains 2 replies, has 2 voices, and was last updated by  sanketr43 1 week ago.

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    sanketr43
    Newbie
    Member since: 06.08.2018
    Number of posts: 12

    Hello,

    Once all user sign the document, everyone get mail of signing completed & download the document link via email.

    So my question is, I want to disable download email notifications to any singer. So how to do that in REST API??

    Please guide me.

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 531
    Approved answer

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    0

    Hi Sanket,

    The email.complete notification can only be disabled from your account level by contacting our support team at sign.support@onespan.com.

    And besides disabling this email notification, you may also want to disable the download buttons in your Signing Ceremony by using below API (attachment shows the effect):

    PUT /api/packages/{packageId}
    {
       "settings":{
          "ceremony":{
             "layout":{
                "header":{
                   "globalActions":{
                      "download":false
                   }
                }
             },
             "documentToolbarOptions": {
    	        "downloadButton": false
    	      }
          }
       }
    }

    Hope this could help!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
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    Participant
    sanketr43
    Newbie
    Member since: 06.08.2018
    Number of posts: 12

    Score

    0

    hello,

    if i disable email.complete notification alert via account level then will be any setting/parameter via REST API, so I can send to particular signer email.complete singers alert.?

    • This reply was modified 1 week ago by  sanketr43.

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