This topic contains 1 reply, has 2 voices, and was last updated by Duo_Liang 2 months ago.
KBA failure max tries not being enforced. Signers never get locked
Is the signer locked out for all packages or only one package he failed to answer the questions for?
How can I unlock a signer that has been locked out as described in the post below
The signer will only be locked for the specific package he/she failed to answer the question for. (The same signer can still get access to other packages)
About the unlocking, there’s a guidance about this.
You can simply call this function
eslClient.getPackageService().unlockSigner(new PackageId("packageId"), "signerId");
to unlock your signer and your signer won’t get access to this package again unless you unlock him/her.
Hope this could help you!
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