This topic contains 3 replies, has 2 voices, and was last updated by  Duo_Liang 1 week, 6 days ago.

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    sushmakanugu
    Regular Member
    Member since: 24.05.2016
    Number of posts: 46

    Hello,

    Is there a way to find the document in the package on which we received signer_complete or package_complete event?

    Thanks,
    Sushma

    Keymaster
    Duo_Liang
    Regular Member
    Member since: 14.06.2018
    Number of posts: 48

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    Hi sushmakanugu,

    If it’s possible for you to monitor the “DOCUMENT_SIGNED” event, the “documentId” attribute contains the document id of which is signed by current signer. Following is a payload example.

    {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"DOCUMENT_SIGNED","sessionUser":"44aafb7c-97b9-40e1-bb59-eb76c7d2a484","packageId":"5n4obeO8jYoPp126Cm-Y3fxdfbo=","message":null,"documentId":"7caf46cdd75f7a411bf8c22793b84fa79d8d180becc40691","createdDate":"2018-06-30T20:12:12.256Z"}

    If you couldn’t monitor this event, since you can retrieve packageId anyway, you can make a traversal of all the documents and find out what documents are assigned signatures to this signer.

    You can also have a check of Event Notifier Document to find out other notifiers. And hope you find this reply helpful!


    Duo Liang
    OneSpan Junior Technical Evangelist
    • This reply was modified 1 week, 6 days ago by  Duo_Liang.
    • This reply was modified 1 week, 6 days ago by  Duo_Liang.
    • This reply was modified 1 week, 6 days ago by  Duo_Liang.
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    sushmakanugu
    Regular Member
    Member since: 24.05.2016
    Number of posts: 46

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    We monitor documnet_signed event too.As the both events notify almost at the same time,would like to know if there is any other way to get on which document package_complete or signer_complete trigerred?

    Thanks,
    Sushma

    Keymaster
    Duo_Liang
    Regular Member
    Member since: 14.06.2018
    Number of posts: 48

    Score

    1

    Hi Sushma,

    From package_complete and signer_complete event, you won’t be able to find out which document triggers this event, as they are package level callbacks. (If a signer signed several documents to finish signing ceremony, it’s hard to say which document triggers the event) But since you have already monitored the document_signed event, you can store all these history records in your system and finds out who signed what document in which package at when easily.


    Duo Liang
    OneSpan Junior Technical Evangelist

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