This topic contains 1 reply, has 2 voices, and was last updated by  mwilliams 4 months, 3 weeks ago.

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    Allanki
    Newbie
    Member since: 07.04.2017
    Number of posts: 11

    Hi,

    We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 . But our client is using Chrome browser to validate the eSignLive functionality then the eSignLive window is opened as blank. Please let us know whether we need to send any additional parameters to achieve this specific to IOS device.

    This is working fine in all the Desktop browser except IOS device browser.

    Thanks,
    Allen

    Keymaster
    mwilliams
    Guru
    Member since: 21.08.2015
    Number of posts: 780

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    Hey Allen,

    Can you describe the technology used in the web application to provide the modal window? Can you provide your code? Also, what version of iOS is being used?


    – Michael
    eSignLive by VASCO | Partner and Developer Technologies Manager
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