This topic contains 3 replies, has 2 voices, and was last updated by  Duo_Liang 3 weeks, 1 day ago.

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    senthilnatarajan
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    Member since: 24.07.2018
    Number of posts: 19

    Hi OneSpan Team – As per our requirement , we need to have a Signature block at the end of the document to capture the Fullname and DateTime when the
    document was signed. We have the applied the {{esl:Signer1:Signature}} tag at the end of the doc to capture this , but since by default Onespan provides the Signature
    option at the top left of the doc , we are seeing 2 SIGNATURE block which is what we dont need.
    Any help on this to avoid showing the signature block at the top left of the doc. Have attached screen shots for the same.

    Regards,
    Danny

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    Duo_Liang
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    Member since: 14.06.2018
    Number of posts: 767

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    Hi Danny,

    From my experience, it’s related to your JSON payload, once you used Text Tags Feature ({{esl:Signer1:Signature}} tag), you don’t need to mention it in your payload as the tag contains enough information to tell OneSpan Sign where/what/size of your field.
    If it’s not the case, you could also share your payload in this thread or send to developer@esignlive.com.

    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
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    senthilnatarajan
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    Member since: 24.07.2018
    Number of posts: 19

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    Hi Duo – Thanks for your reply , we have tweaked the Request body to remove the approval structure under documents , which was causing the issue ,Its working fine now

    Regards,
    Danny

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    Duo_Liang
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    Member since: 14.06.2018
    Number of posts: 767

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    Glad to know that! Just let us know if you have any other questions.


    Duo Liang
    OneSpan Junior Technical Evangelist

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