when does error message “error.eslx.forbidden.userNotAuthorizedToAcceptDocument” show up during signing ceremony?
Are you in on-premise environment? Where you find this error message from your log or somewhere else? Can you share more information on this question so that I can consult our Enterprise Specialist.
yes, we are in on-premise env, I think the version is v11.13. I got this error message during signing ceremony in the browser, and I tried to look for in the logs, but I couldn’t find it.
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