This topic contains 3 replies, has 2 voices, and was last updated by  Duo_Liang 4 months ago.

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  • Participant
    Tomasch
    Newbie
    Member since: 16.11.2018
    Number of posts: 2

    Hello,

    Is there a way to ensure that person who receives the email with link for signature is the person who actually signs the document.

    If i was set as a recipient and forwarded my email to somebody else, the document will be still signed with my name but not by me.

    Any ways to avoid this, except SMS code?

    Regards,
    Tomasch

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 691

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    0

    Hi Tomasch,

    Currently, a signer can be authenticated by following three ways(Guide here):

    • A series of questions to be answered (Q&A)
    • A numeric pass code sent by SMS
    • Knowledge-Based Authentication (KBA)

    KBA requires knowledge of personal information of an individual to grant access to protected material. OneSpan Sign currently supports Equifax US and Equifax CA.

    Hope this could help!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
    • This reply was modified 4 months ago by  Duo_Liang.
    Participant
    Tomasch
    Newbie
    Member since: 16.11.2018
    Number of posts: 2

    Score

    0

    Thanks for your reply, that’s what i thought. Also there is a mention of “Force Login” but i cannot find it in the documentation. Can you point me where to find it?

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 691

    Score

    0

    Hi Tomasch,

    “Force Login” is a setting in your account, and you can enable it by contacting our support team at sign.support@onespan.com.

    Description:
    Forces a recipient who is an Account Sender to log in to OneSpan Sign before they will be permitted to access the Signing Ceremony.
    So Force Login is only available for signers who has an OSS account.

    And authentication (SMS, Q&A, KBA, SSO) for senders will be ignored when Force Login is enabled.

    Hope this could help you!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

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