This topic contains 13 replies, has 2 voices, and was last updated by  Orin 2 years, 1 month ago.

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    Orin
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    Member since: 18.01.2017
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    Hi,

    I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer.
    For instance, take a picture of id and upload it.
    I don’t find it anywhere in mobile SDK? I am wondering if this feature is supported?

    Thanks a lot.

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    Haris
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    Member since: 05.11.2015
    Number of posts: 1450

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    Hey Orin,

    Unfortunately, this feature is not supported with the esl iOS SDK. You can create a request for this in the Enhancement Ideas forum. Our product managers monitor this forum for ideas for new features from customers/prospects.


    Haris Haidary
    OneSpan Technical Consultant
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    Orin
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    Thanks, Haris

    It is good that you could confirm this feature doesn’t exist.

    Alternatively, would that be possible we manage take photo from our mobile App and upload it to our server, and then our server using eSignLive web SDK to upload the ID proof to eSignLive server?

    Thank you

    Keymaster
    Haris
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    Member since: 05.11.2015
    Number of posts: 1450
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    The workaround would be to make the attachment not required in the transaction and make an api call to upload the attachment: http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/file_attachments.htm?Highlight=attachment#Upload


    Haris Haidary
    OneSpan Technical Consultant
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    Orin
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    Thanks a lot, Haris

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    Haris
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    Some additional notes on this:

    – The attachment must be uploaded for the signer before the signing happens.
    – If attachments for multiple users should be uploaded, the developer should handle switching of signers and obtaining session tokens for each signer, and then upload the attachment.


    Haris Haidary
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    Orin
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    Signer uploads attachments after signing on web (iFrame), right?
    Then the flow will have to be altered as well based on your last comments.

    Moreover, will the mobile SDK provide signers’ session tokens to developers?

    Thanks.

    Keymaster
    Haris
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    Yes, the flow will have to slightly different. Regarding the session token, I will have to look into this and get back to you. Most probably on Monday.


    Haris Haidary
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    Orin
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    Sounds great, thank, Haris

    Good weekend.

    Keymaster
    Haris
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    You too!


    Haris Haidary
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    Haris
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    Hi Orin,

    I just got a reply from our mobil dev team and unfortunately the mobile sdk doesn’t provide the signer session token.


    Haris Haidary
    OneSpan Technical Consultant
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    Orin
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    Thanks, Haris

    It sounds create a request for uploading ID proof doc with the esl iOS SDK is the only viable way?
    How long would it take, approximately?

    Any idea other than is more than welcome as well.
    Thanks a lot.

    Keymaster
    Haris
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    Once the enhancement request has been created, our product managers will need to evaluate it. Unfortunately I can’t give you an exact time frame on this. Also, it is not something that will be released in the upcoming weeks if it does in fact become a candidate.


    Haris Haidary
    OneSpan Technical Consultant
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    Orin
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    Thanks, Haris

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