This topic contains 1 reply, has 2 voices, and was last updated by  Haris 2 months, 3 weeks ago.

  • Author
  • Participant
    Member since: 11.08.2017
    Number of posts: 63

    Currently we are sending this setting for each package we are creating via a REST call.
    It is set to true. So the download button is dsiabled.

    Is there an account level setting that can set this to false?
    Can it override this setting, that we are sending at in the REST API call.
    We need the download button to be enabled even if we are setting it to false in the API call.

    Jedi Master
    Member since: 05.11.2015
    Number of posts: 1233



    Hi Mario,

    You can send support a request to have “disableDownloadForUncompletedPackage” set to false so this would be the default value every time you create a package. However, you will always have the ability to override the package settings through an API call. Hence, you will need to set it as false as well in your payload.

    Haris Haidary
    eSignLive Technical Evangelist

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