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This topic contains 3 replies, has 4 voices, and was last updated by  Duo_Liang 2 weeks ago.

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  • Participant
    poggialb
    Newbie
    Member since: 22.02.2017
    Number of posts: 7

    We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience.
    It would be great to be able to setup a handoverURL when generating the DesignerView

    In alternative, implement also in the designerView the ability to generate events that we can capture from the parent page

    Setting Up eSignLive’s Event Notifier

    Keymaster
    Haris
    Jedi Master
    Member since: 05.11.2015
    Number of posts: 1450

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    Hi there,

    I’ve forwarded your request to our Product Management team. I’ll keep you posted for any updates. One suggestion I can make is that you could for example have a button outside the iframe to redirect your users back to the initial screen.


    Haris Haidary
    OneSpan Technical Consultant
    Participant
    gtawaf
    Member
    Member since: 09.08.2018
    Number of posts: 24

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    0

    I need the same feature. is there any update on this?

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 531

    Score

    0

    Hi Gamal,

    Currently, there’s still no way to set a handover url or trigger front-end event.

    As a workaround, you can
    #1. disable the “SENT TO SIGN” button
    #2. embedded designer view into a modal, close it when ready to send
    or #2. embedded designer view into an iFrame, and have another button with handover url in the rest of the html page.

    This is how other integrator does with Designer View for now.

    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

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