This topic contains 3 replies, has 2 voices, and was last updated by  Duo_Liang 2 months, 2 weeks ago.

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    Ryan_Coleman
    Regular Member
    Member since: 16.07.2018
    Number of posts: 61

    Guys,

    When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS?

    Thanks,
    Ryan

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 469

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    Hi Ryan,

    Yes, it’s possible to customize the default SMS message with OneSpan Sign, you can contact our support by sign.support@onespan.com to customize the SMS template passcode.

    Hope this could help you!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
    Participant
    Ryan_Coleman
    Regular Member
    Member since: 16.07.2018
    Number of posts: 61

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    0

    Duo,

    Just so we are clear and on the same page, I am talking about the html page and not the actual SMS message that is sent to the phone.

    Keymaster
    Duo_Liang
    Guru
    Member since: 14.06.2018
    Number of posts: 469

    Score

    0

    Hi Ryan,

    Sorry for the misunderstanding, if you are meaning the message on the authentication html page, I think currently we don’t have the customization for this. And you can fill up a ER for this feature.

    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist

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