This topic contains 2 replies, has 2 voices, and was last updated by  Sudipta 2 weeks, 1 day ago.

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    Sudipta
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    Member since: 10.01.2018
    Number of posts: 26

    Hello

    I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing coordinates based on that. Does eSignLive have a SDK property which can be set (or account level setting) that makes the bottom left corner as the reference origin of the axes?

    The reason I am requesting for this is we use a document library which gives us co-ordinates based on bottom left corner as reference and we are facing issues with the library while converting them relative to top left corner. So, if eSignLive can accept co-ordinates with bottom left corner as reference, we will not need to to this conversion.

    • This topic was modified 2 weeks, 1 day ago by  Sudipta.
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    Duo_Liang
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    Member since: 14.06.2018
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    Hi Sudipta,

    Unfortunately, It seems we don’t have the setting to change reference origin (0,0). So I am afraid you’d convert it at your side. If you are willing, you can tell me more about your converting lib and the issue you are facing so that I can try to help you solve the issue.
    Or you can fill in a Enhancement Requirement for this function by contacting our support at sign.support@onespan.com.

    Hope this could help you!
    Duo


    Duo Liang
    OneSpan Junior Technical Evangelist
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    Sudipta
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    Member since: 10.01.2018
    Number of posts: 26

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    Hi Duo

    Thanks for the quick turnaround. We use Adobe’s libraries for converting the co-ordinates. We are trying to work out a solution with them. In the meantime, I have filled in the Enhancement Requirement for this function by contacting support at sign.support@onespan.com.

    Regards
    Sudipta

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